If you’ve bought a vehicle at an auction or from a private seller, you’ve limited comeback if you subsequently discover hidden faults. However, car traders are obliged by law to prepare cars properly before they’re offered for sale and must ensure that they’re of satisfactory quality, fit for purpose and as described. If they fail to do so, they can be liable for severe penalties; and you may well have grounds for seeking restitution or a refund.
Do I have any rights?
Here are some important things you should be aware of regarding your legal problem:
- Under the Consumer Rights Act 2015 a car sold by a trader must be fit for purpose, of satisfactory quality and as described by the seller.
- The Act does not apply to a private sale.
- If you bought a car or paid for servicing or repairs with a credit card, you may be able to reclaim your money from the credit card company under a ‘section 75 claim’ of the Consumer Credit Act 1974.
Can you help with my car dispute?
At United Solicitors, we know exactly what to do, and we’re here to help you do it. Resolving car disputes/purchases is what our specialist team does best, so you know you can trust us to make things right when everything appears to go wrong!
Where do I stand in a car dispute?
This all depends on the nature of the dispute. When you consult United Solicitors for advice, we will consider your case in great detail and provide clear guidance.
Do I have to take the matter to court?
This depends on the complexity of the dispute. While litigation is always an option, we believe that it should be avoided whenever possible.
Our pragmatic approach allows us to explore and exhaust other avenues – making litigation the last resort.
How much will it cost?
From day one, we will seek to give you outstanding value and keep costs to a minimum. We can discuss with you and offer a range of funding options that may be appropriate to your particular case. Our aim is to ease as much stress and anguish as possible, our team will be on hand to provide support throughout the process.
Why choose us to handle your breach of contract?
We help thousands of clients per year and we will work hard to get you the desired outcome and we will give you clear, jargon-free advice and guidance so you can be in complete control of your case.
How long will it take to resolve?
The answer varies depending on the nature and complexity of the dispute. From the outset, we will give you clear advice and ensure that you are kept fully informed of any issues that may arise when trying to resolve your dispute.